AI & ML Case study
Assistly
AI-powered customer support
The project
An AI-powered customer support chatbot with a clean interface and fast semantic search, built as an Upwork project.
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01 · The challenge
Problem
Customers expect quick, relevant answers without waiting for a human agent.
02 · The approach
Process
Built semantic search over support content with Scikit-learn and NLP, and wrapped it in a Gradio interface in Python.
03 · The outcome
Result
Delivered a working support chatbot with a clean interface and fast semantic search.
What it’s made with